Brakur Custom Cabinetry

Ordering Process

Whether or not you are working through a builder, a remodel contractor, interior designer/decorator, or on your own, we have developed an ordering system proven to achieve the highest level of customer satisfaction. We work hard to earn your business through this process and try to make it as easy a process for you when ordering your dream kitchen, luxury bathroom, or dressing up any room in your home with beautiful cabinetry that is built to last.

Consultation:
Our design process begins with working with you to understand your ideas, needs and lifestyle. Whether this process begins with a complimentary in home consultation, or visiting our showroom, we will discuss your plans and work together with you to meet your goals and create a design that is not only beautiful, but functional as well. Tell us what appliances you hope to include, what general look you would like to achieve and any ideas on features or accessories you prefer. Pictures that you have collected from the internet, magazines or catalogs are always helpful and welcome. At this initial consultation, we can answer any questions that you may have.

Design and Estimate:
If you come to the showroom, you can either provide us with a sketch of the space, have architect blueprints, or simply talk about your plans verbally. Our talented experienced designers can provide you with a number of different ideas and come up with a design that fits your needs and desires. At this time, our sales team can show you hand drawings of your cabinetry or create beautiful 3D renderings of your plans. We can also offer you an initial proposal based on your designs and consultation.

Measurement:
Once you know that Brakur is the sensible source for your custom cabinetry, your salesman will measure your kitchen, bath, or interior space. You are more than welcome to bring in your own dimensions for those simple projects. However, on the larger projects your Brakur representative will take care of this for you.

The Details:
After the measurements are taken, the design is completed, we will ask you to visit our showroom. At this time, we can begin the final design and specification process. We will work with you to discuss the styles, finish, decorative hardware, and accessorize your cabinetry. We will discuss the timing of your project and delivery options. We will work with you on every aspect of your order, until you are completely satisfied with the layout and style of your kitchen.

Your Order:
Your designer assembles your detailed order, bringing together the ideas, conversations, and details you have discussed. This creates your cabinet order, a text and extensive drawing document to confirm our mutual understanding on all details including appliances, cabinet accessories, content and styles. We also discuss all finishes. Our intention is to ensure that there are absolutely no “surprises.”

Production:
In continuation of our talented designers, our craftsman in the factory will take the utmost care in ensuring a beautiful and quality finished product. Through the design and construction of your kitchen, your Brakur representative is always available to answer any questions or concerns.

Installation:
When purchasing the optional installation agreement with us, Brakur’s own factory trained cabinet technicians will install all cabinets and components to your complete satisfaction. We take the utmost care and precaution with your new cabinetry. After all Brakur has manufactured the cabinets from the design stage, and we take pride in our design, craftsmanship, and installation.

Post Installation:
After the cabinets are delivered and installed, we continue our work. Brakur goes that extra mile for our customers. After your cabinets are installed, a member of our service team will come to your home via a scheduled appointment for adjustment of your doors and/or drawers. We even perform touch up on items that require our attention. Please note, however, our service team does not touch up any nail holes made by the installer, on such items as crown or base molding, unless of course Brakur has performed the installation.

At Brakur Custom Cabinetry, we thank you and appreciate your business. We care about you, our client, and will work diligently to ensure your satisfaction with your new cabinetry. We believe in the traditions upon which we were founded in 1965; quality, service, dependability and reliability. We believe and take pride in helping our customer’s make informed product decisions. If you have any questions, we are always eager and willing to help answer them, at any stage during your purchase of your Brakur cabinets.